Monthly Archives: June 2017

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Fire Safety and Evacuation

Fire Safety and Evacuation Fires in the workplace are dangerous, but they can be prevented. Since all work environments present the risk of a fire incident occurring, it is crucial that all employees receive proper fire safety training. Proper training will help to prevent property damage, injury and/or death. All employees must know [...]

By | 2017-07-07T09:40:41+00:00 June 30th, 2017|Categories: Courses, First Aid and Emergencies|Tags: |0 Comments

Fatigue Risk Management

Fatigue Risk Management Workplace fatigue can be detrimental to employee health and safety in all industries. It can also result in poorer quality and accuracy of work. As a business, it is your responsibility to provide safe working conditions for employees. Fatigue-related risks must be identified and controlled or eliminated accordingly. This induction [...]

By | 2017-07-07T09:40:42+00:00 June 30th, 2017|Categories: Courses, Management|Tags: |0 Comments

Ethics and Governance

Ethics and Governance Ethical business and good corporate governance are key for successful businesses. Ethical practices help to protect company stakeholders, which may include shareholders, the public and the environment. Good corporate governance supports ethical behaviour through making better, transparent company decisions and regulating directors’ power. This induction course emphasises the importance and [...]

By | 2017-07-07T09:40:42+00:00 June 30th, 2017|Categories: Courses, Governance|0 Comments

Ergonomics for Office Workers

Ergonomics for Office Workers Most office workers sit at their desk for long periods of time. Without proper ergonomics, this can result in serious injuries. To prevent these injuries, it is important that the office workspace is set up properly for each employee. This course is designed to provide learners with a comprehensive [...]

By | 2017-07-07T09:40:42+00:00 June 30th, 2017|Categories: Courses, Office Policies|Tags: |0 Comments

Equal Opportunity

Equal Opportunity   As a business, it is your obligation to ensure all employees have equal opportunities in the workplace. Equal opportunity laws must be adhered to in order to prevent discrimination, harassment, bullying and harsh legal and reputational consequences. There are risks to equal opportunity in any work environment. It is important [...]

By | 2017-07-07T09:40:42+00:00 June 30th, 2017|Categories: Behavioural Standards, Courses|Tags: |0 Comments

Emergency Response and Incident Management

Emergency Response and Incident Management Emergency response and incident management are the plans and process a business uses when various incidents occur. Emergencies and other incidents, which may involve injuries or property damage, must be resolved to as quickly as possible to minimise harm and disruption to business operations, as well as reputational [...]

By | 2017-07-07T09:40:42+00:00 June 30th, 2017|Categories: Courses, First Aid and Emergencies|Tags: |0 Comments

Effective Report Writing

Effective Report Writing Reports are an important organizational tool in many industries, especially in corporate and scientific fields. As a business, it is important to provide your staff with the necessary skills to write structured, accurate and engaging reports suited to a variety of purposes. Elements such as structure, consideration of audience, writing [...]

By | 2017-07-07T09:40:42+00:00 June 29th, 2017|Categories: Courses, Writing Skills|Tags: |0 Comments

Cyber Security

Cyber Security It is important that all employees are educated on the importance of cyber security. Adhering to the relevant laws and regulations is necessary to prevent the invasion of business digital property, loss of income and loss of confidential information. Operating a business that uses digital technology comes with risks of breaches [...]

By | 2017-07-07T09:40:42+00:00 June 29th, 2017|Categories: Courses, Office Safety|Tags: |0 Comments

Customer Service and Sales

Customer Service and Sales As a business, it is your obligation to ensure employees deliver quality customer service and understand the various sales techniques. For a business to remain successful, employees should develop customer service and sales skills while also learning about the legal policies that must be adhered to. When dealing with [...]

By | 2017-07-07T09:40:43+00:00 June 29th, 2017|Categories: Courses, Customer Service and Sales|Tags: |0 Comments

Customer Service and Dealing with Difficult Customers

Customer Service and Dealing with Difficult Customers As a business, it is your obligation to keep employees knowledgeable about customer service responsibilities, as well as techniques for handling difficult customers. For a business to remain successful, employees should develop customer service skills and understand the legal policies that must be adhered to. When [...]

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