Customer Service and Sales

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Trade Practices and Consumer Law

Trade Practices and Consumer Law As a business, it is your obligation to keep employees knowledgeable about trade practices and consumer law. There are a series of requirements employees must meet to abide by federal legislation when buying or selling goods, services or land. In any industry, there are legal risks to be [...]

By | 2017-07-07T09:39:51+00:00 July 7th, 2017|Categories: Courses, Customer Service and Sales|Tags: |0 Comments

Customer Service and Sales

Customer Service and Sales As a business, it is your obligation to ensure employees deliver quality customer service and understand the various sales techniques. For a business to remain successful, employees should develop customer service and sales skills while also learning about the legal policies that must be adhered to. When dealing with [...]

By | 2017-07-07T09:40:43+00:00 June 29th, 2017|Categories: Courses, Customer Service and Sales|Tags: |0 Comments

Customer Service and Dealing with Difficult Customers

Customer Service and Dealing with Difficult Customers As a business, it is your obligation to keep employees knowledgeable about customer service responsibilities, as well as techniques for handling difficult customers. For a business to remain successful, employees should develop customer service skills and understand the legal policies that must be adhered to. When [...]

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