Course Library

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Course Library 2017-06-05T04:23:23+00:00

behavioural-standards

BEHAVIOURAL STANDARDS

  • Code of Conduct and Professional Standards
  • Equal Opportunity
  • Workplace Discrimination, Harassment and Bullying
  • Workplace Diversity

first-aid

FIRST AID AND EMERGENCIES 

  • Emergency Response and Incident Management
  • Fire Safety and Evacuation
  • First Aid Awareness
  • Working in Extreme Weather Conditions
  • Workplace Health and Safety (WHS)

management-courses

MANAGEMENT

  • Change Management
  • Client Management
  • Fatigue Risk Management
  • Frontline Leadership
  • Implementing Innovation and Continuous Improvement
  • Managing Staff
  • Managing Staff Performance
  • Managing Workplace Conflict
  • Risk Management
  • Time Management

sustainability

SUSTAINABILITY 

  • Creating an Environmentally Sustainable Workplace
  • Sustainable Energy Practices

working-in-care

WORKING IN CARE

  • Working with Children
  • OHS for Aged and Community Care
  • Patient Interaction
  • Safe Hand Hygiene

CONSTRUCTION SAFETY

  • Asbestos Awareness
  • Confined Space Requirements
  • Construction Worker Safety
  • Forklift Operator Safety
  • Lifting Equipment Safety
  • Occupational Noise
  • Personal Protective Equipment
  • Portable and Fixed Equipment
  • Safe Use of Ladders
  • Working at Heights

banking-finance-courses

GOVERNANCE

  • Anti-Money Laundering
  • Ethics and Governance
  • Fraud and Corruption Awareness
  • Whistleblowing

OFFICE SAFETY

  • Cyber Security
  • Information Technology (IT) Worker Safety
  • Office Worker Safety
  • Receptionist Worker Safety

Tradesperson-Worker-Safety

TRADESPERSON WORKER SAFETY

  • General Labourer Safety
  • General Tradesperson Safety
  • Manual Handling Safety Awareness
  • Manufacturing Worker Safety
  • On-Hired Worker Safety
  • Permanent Employee Safety
  • Repetitive Manual Handling Tasks
  • Warehouse and Store Worker Safety

writing-skills

WRITING SKILLS

  • Appropriate Email Communication
  • Completing a Tender
  • Effective Report Writing
  • Government Writing
  • Procurement for Government Employees

hospitality-retail-courses

CUSTOMER SERVICE AND SALES

  • Customer Service and Dealing with Difficult Customers
  • Customer Service and Sales
  • Trade Practices and Consumer Law

human-resources

HUMAN RESOURCES

  • Human Resource Essentials
  • Recruitment and Selection

OFFICE POLICIES

  • Ergonomics for Office Workers
  • IT Incident Management
  • Officer Due Diligence
  • Personal Information and Privacy
  • Privacy
  • Remote Working
  • Social Media in the Workplace

transportation

TRANSPORTATION

  • Transport and Logistics